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Whānau Resilience long-term healing and recovery services

We will be investing $15.379 million from Budget 2018 into new ‘Whānau Resilience’ long-term healing and recovery services from July 2019.

This follows an announcement by the Minister for Social Development Carmel Sepuloni on 7 November 2018.

Whānau Resilience services will be nationally procured and regionally designed, enabling family violence service providers to offer long-term support to individuals, families and whānau affected by family violence.

Regional design of services

The regional design of Whānau Resilience services acknowledges that communities and providers have invaluable knowledge and experience that should inform the design of services available in their communities.

Family violence service providers have stressed to MSD that the overwhelming demand for crisis services means the majority of MSD funding is dedicated to providing short-term reactive support. This has not enabled providers to easily work with families and whānau long term.

The goal of Whānau Resilience is for whānau to establish or re-establish a life free from violence, and become resilient to the patterns of behaviour that can lead to violence.

Long-term support

Many people affected by family violence present with entrenched intergenerational trauma that takes time to work through and heal. Therefore, Whānau Resilience responses will be designed to be longer term, with support available at times of vulnerability.

There will likely be a range of providers and organisations, including kaupapa Māori-based services, who are using trauma-informed and holistic approaches that could provide effective Whānau Resilience services.

This investment will ask for a range of successful providers to work together across their regions to determine what the needs are, what is available, and to collaborate to design effective responses based on the voices and input from individuals, families and whānau.

Whānau Resilience workshops

At the end of 2018, we held a number of workshops across the country to discuss with communities what the upcoming investment in Whānau Resilience may mean for them. These workshops covered what Whānau Resilience services might look like, as well as the intended procurement approach. We learnt a great deal from these workshops and intend to use this feedback to inform the work going forward.

Documents based on the feedback from these workshops can be found below. This includes a copy of the PowerPoint slides, a summary of the feedback from the workshops, and updated questions and answers on the Whānau Resilience work.

Register your interest

The Registration of Interest (ROI) is now live on the Government Electronic Tender Service (GETS). Applications to apply for this funding and participate in developing Whānau Resilience Services close at 1pm on 12 March 2019.

Collaboration with other providers

Providers and/collectives can apply for this funding in which they will collaborate with other providers within their regions to design Whānau Resilience services that are available for people affected by family violence.

While the services are yet to be designed, it is expected that they will likely fall into the following five broad categories:

  • strengthening social capability and community connection
  • healthy, safe relationships and skills
  • long term behavior change for men and people using violence
  • trauma, healing and recovery
  • strengthening cultural identity and whakapapa.

Two-stage evaluation process

There will be a two-stage evaluation process.

  • Stage one: Written ROIs are shortlisted
  • Stage two: Regional evaluation of presentations from shortlisted providers.

The tender timeline is provided below.

Key dates 2019Description
1pm 26 February Deadline for providers to ask questions
5pm 5 March Deadline for the Ministry to answer questions
1pm 12 March Deadline for proposals
April Evaluation of written ROI
May Shortlist communicated with providers
June / July Shortlisted provider Regional group presentations – Exact dates to be communicated closer to the time
August Outcomes communicated
August Contract negotiations
September Co-design commences

We welcome applications from providers and pre-existing collectives who will work together to co-design Whānau Resilience services.

Applicants for funding do not need to be a currently-funded provider of Family Violence services.

We encourage interested organisations to register with GETS to access the tender documentation and receive updates. When registering, please use the code 93000000. For help with registration, contact GETS at or call 0508 GETS HELP (0508 438 743) or +64 4 901 3188.

All enquiries about the ROI should be emailed to

Please contact us at if you have any other questions.

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