MSD manages a redress scheme to recognise a person’s experience of abuse or neglect while in the care, custody, guardianship, or coming to notice of Child, Youth and Family or its predecessor agencies.
If your concerns about your time in care happened after 1 April 2017, please contact Oranga Tamariki.
Claimants who have received copies of their care records may be able to receive copies of additional documents from their care files - find out more.
This is where you will find the most up to date information about what we are doing at Historic Claims.
This is where you will find more information about the policies and practices that form the Historic Claims process.
This website is for survivors of abuse and neglect in State care who are seeking redress from a relevant government agency. Here you can find out about the Government’s work to improve the redress system.
This is an external link to the Royal Commission of Inquiry website.
The Crown Response Office is coordinating the Government’s response to the Abuse in Care Royal Commission of Inquiry.
Read more about how we collect, use, and share your information.
We are committed to getting this right
Please send through any feedback or questions you have about the process to: historicclaims@msd.govt.nz
Historic Claims is committed to regularly reviewing how we respond to claims. We want to make sure that anyone who makes a claim with us gets the best possible service that is mana manaaki, a positive experience every time.
