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Guidance and resources for BFC providers
This page provides resources for providers of Building Financial Capability (BFC) services.
Service Guidelines
Services must be delivered in accordance with the BFC and BFC Plus Service Guidelines.
Evaluating BFC services
This page provides information on BFC evaluation work, highlighting the upcoming evaluation of BFC Core and BFC Plus services.
Client outcomes measurement
MSD provides two ways to measure BFC clients' outcomes:
- Client-led Outcomes - Goals (mandatory for all BFC providers)
- Wellbeing - Hauora reflection (recommended)
Client Voices is the preferred method to administer the questions to clients; forms are also available for BFC providers to download:
Using the tools
Client outcomes measurement training
Training hui for BFC Providers provided an overview.
Research and Publications
Information about our research findings and links to our publications.