2 friends sitting at a table illustration

Financial mentors

Financial mentors provide more than budgeting. They provide a one-on-one service focusing on empowering people to get control of their money. They work alongside a person, their family and whānau, building trust and taking into account the complexity of their needs.

Financial mentors have a non-judgemental approach and sound financial knowledge. They support people to make connections with local networks and social services to ensure they get the right support at the right time (these can include Work and Income, support services for mental health, addictions, housing, etc.)

This could mean the financial mentor:

  • supports and empowers clients to navigate the system to control debt by negotiating reduced payments or generating additional resources
  • advocates on a client’s behalf as they are often too stressed to negotiate with creditors or other lenders on their own.

Financial mentors also:

  • support a client and their family/whānau to develop a focused Financial Plan of Action to get control of their financial lives
  • assess whether a client may benefit by sharing and learning in group support such as MoneyMates .

Guidance and resources for providers

  • A range of guidance and resources is available for providers. This includes the MoneyMates guide for facilitators, the Financial Plan of Action, posters and flyers, the BFC Services Guidelines, Results Measurement Framework and the Client Outcomes Measurement Tool. Access the guidance and resources
  • BFC funding model - the way we fund BFC services was developed through the co-design process. Find out more about the funding allocation model and how we purchase and price the core components.

Your feedback

We are always keen to hear your feedback about these resources – please email us

2 friends sitting at a table illustration
Print this page.