Building Financial Capability Plus

Building Financial Capability Plus (BFC Plus) is an intensive service aimed at helping people, families, and whanau with multiple and complex needs.

It is a holistic approach to building financial resilience that acknowledges financial issues don’t occur in isolation of people’s wider social needs.

Locations

BFC Plus is currently available at 15 locations with the highest need for services, identified through an analysis of relevant deprivation data.

These communities are: Whangarei, Kaitaia, Central, South, and West Auckland, Hamilton, Tauranga, Rotorua, Gisborne, Whanganui, Palmerston North, Lower Hutt, Porirua, Christchurch and Invercargill.

Kahukura

Providers contracted for BFC Plus services employ full-time equivalent/s (FTE) known as Kahukura to deliver this service.

Kahukura work with clients who meet specific criteria, which includes multiple disadvantages. They work within a strengths-based framework to support clients and whanau to achieve their wellbeing goals. Kahukura practice follows Tikanga Māori and Pacific frameworks which have been developed to deliver optimum client experience.

Kahukura carry out three key tasks:

• Intensive one-to-one case management with clients, families and whanau
• Navigation and co-ordination services
• Building holistic capability within their communities.

They are accountable for:

• Contributing to the improved wellbeing, social and economic inclusion outcomes of clients
• Reducing people’s financial vulnerability to a variety of unexpected shocks.