'Safe to talk' National Sexual Harm Helpline

‘Safe to talk: Kōrero mai, ka ora’ is a nationwide 24/7 helpline that provides free and confidential information and support to people affected by sexual harm.

Safe to talk enables people to get advice and support from trained specialists and to be connected to support services in their community.

The free helpline is available 24 hours a day, seven days a week by:

• Calling: 0800 044 334
• Texting: 4334
• Emailing: support@safetotalk.nz
• Live webchat on www.safetotalk.nz which also has a range of resources and information about sexual harm.

Background

MSD co-developed a draft service framework for the national helpline with specialist sexual harm providers and technical experts through workshops and interviews held between November 2016 and January 2017.

The Safe to talk helpline was rolled out nationally on 16 April 2018 after being trialled in Canterbury. It was officially launched by the Minister for Social Development Carmel Sepuloni on 1 June 2018.

FAQs for sexual harm service providers

Whakarongorau Aotearoa has developed a set of answers to frequently asked questions for sexual harm service providers.