Our technology strategy - Annual Report 2019 - 2020
We are refining our technology strategy to ensure it is aligned with the way we deliver our services.
The key focus of the strategy is to enable flexibility in our core systems and simplify our core functions to adapt to changing needs. In refining our technology strategy, we are ensuring alignment with the all-of-government Strategy for a Digital Public Service.
We have continued work on improving the reliability and resilience of our infrastructure and investing in keeping our systems current.
As part of the COVID-19 response we have accelerated our work on improving digital channels, workflow, remote working and collaboration services. The focus is on meeting immediate COVID-19- related demand while managing risk and creating enduring value from investments.
