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Freestore guidance in traffic light settings
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The following guidance has been prepared to ensure that freestore services can operate safely within the COVID-19 Protection Framework.
Definitions of freestore
We note that there are a number of different freestore models. To ensure clear and simple guidance, we have provided two different definitions:
Definition 1: An activity where surplus chilled, ambient, and frozen foods are collected (recused), sorted, and distributed directly to service user (whānau). Models that meet this definition should refer to the guidance for Foodbanks.
Definition 2: An activity where cooked or prepared food and other grocery items are collected for immediate distribution to service user. Guidance for freestore models that meet this definition is provided below.
Health Order Category
Included under ‘food and drink business or service’ as this includes ‘other place where food or drink is provided without charge.’
COVID-19 Vaccination Certificates (CVCs)
It is recommended that you request to view and scan COVID-19 Vaccination Certificates for all visitors to the site. If you do not, then your service must be contactless.
You must publicly display whether you are using COVID-19 Vaccination Certificates or not.
Staff and volunteer vaccination requirements
It is compulsory for your staff and volunteers to be fully vaccinated against COVID-19.
Traffic light settings
These guidelines confirm how your freestore service can operate safely at the different traffic light settings.
Red
If you are requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- workers must also wear face coverings when working with customers on the premises.
- you must check the CVCs of everyone entering and can only have up to 100 people on-site based on 1-metre physical distancing.
- you must comply with the seating requirements (customers must be seated at a table unless entering or departing, using bathroom, paying, ordering or collecting food or drink, and tables must be 1 metre apart).
If you are NOT requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- workers must also wear face coverings when working with customers on the premises.
- customers cannot enter the workplace and can only do contactless collection of goods.
Orange
If you are requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- you must check the CVCs of everyone entering.
- workers must also wear face coverings when working with customers on the premises.
If you are NOT requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- workers must also wear face coverings when working with customers on the premise.
- clients / service users cannot enter the workplace and can only do contactless collection of goods.
Green
If you are requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- you must check the CVCs of everyone entering.
If you are NOT requesting CVCs
- you must ensure people scan the QR code or use an alternative form of contact record system.
- a maximum cap of 100 people on-site based on 1-metre physical distancing.
- customers must be seated at a table unless entering or departing, using bathroom, paying, ordering/collecting food or drink.