Illustration of a family with a basket of food.

Resources and support for community food providers

Making referrals to Work and Income

Community food providers are encouraged to refer whānau in the first instance (where eligible and appropriate) to Work and Income for hardship grants for food.

From 1 November 2021 until 28 February 2022, more New Zealanders on low incomes will qualify for support from MSD, with income limits for hardship support temporarily lifted so more people can receive assistance. This increase means casual or part-time workers, or people who are not already getting financial support may be eligible for help with their immediate or emergency costs.

After answering a few questions about current costs, people can see which Work and Income payments they may be eligible to receive.

We hope this support will reduce some of the pressure on your services as you promote these to the whānau you work with as appropriate

Relaxed rules for MSD payment card use

Under the Red traffic light setting, MSD have made temporary payment card changes to support those who can’t get to the supermarket.

Friends or family members can now use another person’s payment card to buy essential items for them if they can’t get to the supermarket because, for example, they are self-isolating.

It means checkout operators no longer need to check that the shopper’s signature matches the signature on the payment card.

Find out more about payment cards – Work and Income

Family Services Directory

The Government is using the Family Services Directory to ensure people know how to access services.

If you are an MSD-funded foodbank or other community food service, please make sure you are listed on the Family Services Directory and your details are up to date, so that people can access your services.

If you need to change your operational status or any other information in your Directory listing because of the COVID-19 Protection Framework's traffic light settings, please email: updates@familyservices.govt.nz

Ripe tomatoes and apples in boxes at Kiwi Harvest

Just Kai? Webinar conversations about community kai

MSD's Food Secure Communities and Kore Hiakai Zero Hunger Collective invite you to join us for a webinar series about community kai, brought to you every two months.

This webinar series aims to assist community food organisations as we work together to create a Food Secure Aotearoa New Zealand. It will be a space for sharing stories about inspiring mahi across Aotearoa New Zealand, with an opportunity for questions and answers.

Food Secure Communities Pānui

If you would like to keep up to date with updates from the Food Secure Communities programme and the fabulous work that is happening as communities work to become food secure, you can sign up to our pānui.

Online resources from community food providers

New Zealand Food Network Procurement Service

For community food providers with budget to spend on food stocks and other day-to-day essentials, New Zealand Food Network offers a bulk purchasing service. This enables providers to access a better quality of food at better value, thus ensuring that your funding can go further.

Providers can purchase on a one-off or as-required basis or set up a regular delivery of staples.

Kore Haikai food parcel standards

Kore Hiakai Zero Hunger Collective have undertaken research into what should constitute a standard kai pack in Aotearoa. This included a survey of many current foodbank which revealed a great deal of variation in current kai packs. They then received nutritional advice on what a whānau of 4 would require for one week.

Aotearoa Food Rescue Alliance: Food Safety Guide

Aotearoa Food Rescue Alliance's food safety guide provides clear and useful best-practice advice on food safety for all people involved in the food rescue sector - from donors to drivers and volunteers to recipients.

Illustration of a family with a basket of food.

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