The Carers Guide cover

Information for Carers

A Guide for Carers - He Aratohu mā ngā Kaitiaki

An updated version of A Guide for Carers (the Guide) was published in 2013.

The Guide is practical help for whānau, aiga and carers who assist family members and friends who need help with everyday living because of a health condition, disability or injury.

It includes information on the government-funded services and supports available for family carers, such as:

  • financial help
  • transport and travel
  • assessing needs
  • help at home
  • children with special education needs
  • balancing your caring role with work and study
  • taking care of yourself
  • contacts in time of mental health crisis
  • help with managing bladder or bowel control
  • making and resolving complaints

This resource has been updated by the Ministry of Social Development and other government agencies.

It can be downloaded from this page. Hard copies can also be obtained by phoning Work and Income 0800 559 009.

A flyer based on the Guide is also available on this page in eleven other languages, as well as English.


CarersAir is a wellbeing and learning website for family carers and friends. It's a place for carers to unwind, discover who's out there to help, be entertained, and shown how to safely carry out common caring tasks.

Over twenty-eight topic headings guide carers to a wealth of practical, relevant and useful information and advice.

The Carers Guide cover


A Guide for Carers - He Aratohu mā ngā Kaitiaki full booklet (updated 2013)

Flyer based on A Guide for Carers

Cook Island Māori flyer

Simplified Chinese flyer

Traditional Chinese flyer

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