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About MSD

Our Ministry is all about helping to build successful individuals, and in turn building strong, healthy families and communities.

It’s a big job - we’re tackling some of the big issues in society, like family violence and youth offending.

We’re working towards this through providing:

  • care and protection of vulnerable children and young people
  • employment, income support and superannuation services
  • funding to community service providers
  • social policy and advice to government
  • student allowances and loans
  • social housing assessments.

Our work touches the lives of more than one million New Zealanders. In 2010 – 2011 we:

  • provided services and assistance to more than 1.1 million New Zealanders and 110,000 New Zealand families.
  • took around 255,000 calls - more than 13 million calls a year
  • have 44 Child, Youth and Family sites, 15 office sub locations, and 80 Family Homes
  • have 570,711 SuperGold Card holders, 1,338 SuperGold Card partners representing 5,625 business outlets
  • processed 240,049 Student Loan applications and 143,464 Student Allowance applications.

This is not work we do alone.  We work closely with other government agencies, non-government organisations, advisory and industry groups, and communities and iwi.  Together we aim to make a positive and lasting difference in the lives of New Zealanders.

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Find out about working here  

We’re always looking out for talented, energetic, creative and dedicated people who want to make a difference.

About our organisation

We’re structured to provide the best service possible to New Zealanders in need.

From protection services for children and young people to discounts for older people, we help New Zealanders from all walks of life.

How we're putting people at the centre of our business.

The Ministers we report to.

The legislation we administer to support our business. 

New Zealand’s welfare support over the years.

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