Getting in touch with us
On this Page:
This page will help you find the most appropriate people to answer your questions or respond to your comments.
Enquiries on New Zealand Superannuation and other entitlements for 65 plus
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Contact phone number |
0800 552 002 Monday to Friday 7am-6pm and Saturday 8am-1pm |
Other general enquiries or complaints
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National phone number
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0800 559 009 Monday to Friday 7am-6pm and Saturday 8am-1pm |
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International phone number |
+64 9 913 0300 Monday to Friday 7am-6pm and Saturday 8am-1pm (NZ time) Email: information@msd.govt.nz for general enquiries Email: webcoordinator@msd.govt.nz to report faults with this website |
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If you would like to make a complaint, this page will help you with the process. |
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Special discounts
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Community Services Card |
0800 999 999 Monday to Friday 8am-5pm |
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SuperGold Card |
0800 25 45 65 Monday to Friday 8am-5pm Website:www.supergold.govt.nz |
Overseas Entitlements: International Services
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National phone number |
0800 777 227 Monday to Friday 8am - 5pm |
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From Australia |
1 800 150 479 Monday to Friday 8am - 5pm |
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Other international |
+ 64 4 978 1180 Website: International Services |
Residential Subsidies
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Residential Care Subsidy |
0800 999 727 Monday to Friday 8:30am-5pm and Wednesday 9:30am-5pm |
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Residential Support Subsidy |
0800 999 779 Monday to Friday 8:30am-5pm and Wednesday 9:30am-5pm |
Veteran's Pension
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Contact phone number |
0800 650 656 Monday to Friday 8am-5pm Website: War Veterans Email: veteranspension@msd.govt.nz |
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Find your local health and disability co-ordinator on this page. |
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Hearing or Speech Impaired (or you find it hard to communicate by phone)
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Deaf Link free-fax |
0800 621 621 |
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Telephone typewriter (TTY) |
0800 111 113 |
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Text message (SMS) |
029 286 7170 |
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Website: Hearing or Speech Impaired |
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If English is your second language, this page will direct you to someone who can help you. |
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If you're paying back a debt, and are no longer on income support, please call 0800 558 008 (open Monday to Friday 7am-6pm).
All calls are recorded by the Ministry of Social Development to improve our service to you. These calls are held securely by the Ministry. You can ask for access to your calls by dialling 0800 559 009.
If you have any privacy queries or concerns, please talk to us or write to:
Privacy Officer
Ministry of Social Development
P O Box 1556
Wellington
