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Ongoing support for whānau affected by the Christchurch terrorist attack

Collective Impact Board

The Royal Commission of Inquiry into the Christchurch terrorist attack has made recommendations to support the ongoing recovery needs of affected whānau, survivors and witnesses.

The Royal Commission recommended setting up a Collective Impact Board, bringing the community and government agencies together to guide and advise on services to support whānau and individuals affected by the events of 15 March 2019.

The Ministry of Social Development is working with the community and agencies to establish and support the Collective Impact Board.

The Board will be operational from June 2021, following the nomination and appointment of Community Representative members and a Board Chair.

The Collective Impact Board is recommendation 26 of the Royal Commission's report.

Community Representatives

Community Representatives make up the majority of the Collective Impact Board, alongside government agency representatives. They may be members of affected whānau or others from the affected community.

The role of the Community Representatives is to:

  • champion the views of whānau living in communities affected by the events of 15 March, 2019
  • engage, listen and gather information on issues and concerns across their community
  • attend and contribute to regular Board meetings to ensure the voices of the community are heard and responded to
  • contribute to discussions, decisions and advice on the ongoing development of the Kaiwhakaoranga Specialised Case Management Service.

Nomination and appointment process

Nominations opened on 15 March 2021 and closed at 5pm on 12 April 2021.

Directly affected whānau were invited to nominate themselves or others from the affected community they believe will fairly and effectively represent them on the Board.

MSD also invited self-nominations from members of the affected community for the role of Board Chair.

A panel of community and government agency representatives assessed nominations and recommended nominees to the Associate Minister for Social Development and Employment.

The Community Representatives were announced by the Minister on 8 May.

Further information about the establishment of the Collective Impact Board and the nomination process

Kaiwhakaoranga Specialised Case Management Service

The Collective Impact Board will give advice to further guide and develop the Kaiwhakaoranga Specialised Case Management Service.

The Kaiwhakaoranga Case Management Service has supported affected whānau, survivors and witnesses since April 2019 with a team of experienced MSD case managers.

MSD has listened to the community’s feedback as well as submissions to the Royal Commission of Inquiry, and its recommendations.

Based on this, the Kaiwhakaoranga Case Management Service has expanded to support a wider group of affected whānau with a wider range of needs. Advice from the Board will guide further development of the service.

If you are a member of the affected whānau and need support:

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