Do you need help with housing this winter?

No one in need of housing should go unsupported this winter. Our priority is that everyone who approaches us for help is supported in some way to find a place to stay.

For anyone needing support, the first step is to talk to us about your needs. We’ll discuss your situation and look at the best way to help you.

Call us on 0800 559 009 to talk about your options.

What help is available?

Support can include an accommodation supplement; emergency housing or an emergency housing special needs grant; transitional housing to live in while you find somewhere more permanent; or public housing.

You might be eligible for other support as well, such as help with paying for food or help with the power bills this winter.

Our phone line (0800 559 009) is open from 8am to 6pm on weekdays, and 8am to 12pm (midday) on Saturday. If you, or anyone you know, needs help finding a place to live or with paying for accommodation, please let us know.

Keeping warm and healthy this winter

It’s important to keep your home warm and dry, and you and your family healthy this winter. Our guide has hints and tips to help.