Responding to an emergency

Government Helpline

In a large scale emergency, the Government Helpline may be activated. Call this helpline for information about the services and assistance available to affected people.

• Call 0800 779 997

The Earthquake Government Helpline is currently activated in response to the Christchurch earthquakes.

For information and financial support for people affected by the Christchurch earthquakes:

• call 0800 779 997 - Monday to Friday 8am - 5pm
• read about Christchurch earthquake support and assistance
• visit the Canterbury Earthquake Recovery Authority website

Recent emergencies / events

Information and resources to support our response to recent events.