Boy at home with family

Transitional and emergency housing

Transitional housing provides warm, dry and safe short-term accomodation for people in need. It is managed by contracted providers, who are skilled in supporting tenants with a range of tailored social support, tenancy-related services, and are also responsible for maintaining the properties.

The transitional housing programme is led by MSD and Housing New Zealand (HNZ) involves local councils and emergency housing providers.

There are currently more than 40 contracted providers across New Zealand, with HNZ looking to purchase or build (on behalf of MSD) in Auckland, Whangarei, Hamilton, Tauranga, Rotorua, Napier and Hastings, Palmerston North, Wellington, and Blenheim.

People living in transitional housing pay rent of up to 25% of their income, which is in line with income-related rents for public housing. The balance is subsidised to providers by MSD.

Emergency Housing Special Needs Grant - for emergency housing

In July 2016, the Emergency Housing Special Needs Grant was introduced. The purpose of the EH SNG is to help individuals and families with the cost of staying in short-term emergency accomodation (motels, hostels, campsites etc) if they are temporarily unable to access of of MSD's contracted transitional housing places.

The EH SNG pays for short-term accomodation for up to seven days at a time, with the accomodation being provided by commercial and community providers who are not contracted by MSD to deliver accomodation services. Every applicant for an EH SNG must make reasonable efforts to find longer-term secure accomodation. For most applicants, this includes applying for transitional housing and public housing.

The EH SNG payment normally does not need to be paid back, but where the household has contributed to their own housing need, the EH SNG may be made recoverable at 25% of the applicants' weekly income.

Transitional housing case study