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Better Public Services

In 2012, the Government set 10 challenging results for the public sector to achieve over the next five years. Ministers and a public sector chief executive have been appointed to lead each result and will be accountable for demonstrating real progress against his or her result.

These targets, organised under five themes, require a stretch beyond immediately deliverable results and highlight opportunities for new ways of working together to deliver better public services to New Zealanders. The work underway in these areas will, in time, demonstrate innovation and improvement across a connected, collaborative public sector.

The Ministry of Social Development is responsible for two programmes that will help the Government deliver Better Public Services.

The Ministry is working closely with other government agencies to achieve these results. 

Reducing long-term welfare dependence

Result 1: We will reduce the number of people who have been on a working age benefit for more than 12 months.

Supporting vulnerable children

The Ministries of Social Development, Education, and Health are working together, alongside the Police and the Social Sector Forum, on three results that will support vulnerable children. They are:

Result 2: Early childhood education: In 2016, 98 per cent of children starting school will have participated in quality early childhood education..

Result 3:
Immunisation: Increase infant immunisation rates so that 95 per cent of eight month olds are fully immunised by December 2014 and this is maintained until 30 June 2017.
Rheumatic fever: Reduce the incidence of rheumatic fever by two thirds to 1.4 cases per 100,000 people by June 2017.

Result 4: Assaults on children: By 2017, we aim to halt the rise in children experiencing physical abuse and reduce current numbers by five per cent.

Boosting skills and employment

Result 5. Increase the proportion of 18 year olds with NCEA level 2 or equivalent qualification.

Result 6. Increase the proportion of 25-34 year olds with advanced trade qualifications, diplomas and degrees (at level 4 or above).

Reducing crime

Result 7. Reduce the rates of total crime, violent crime and youth crime.

Result 8. Reduce reoffending.

Improving interaction with government

Result 9. New Zealand businesses have a one-stop online shop for all government advice and support they need to run and grow their business.

Result 10. New Zealanders can complete their transactions with the Government easily in a digital environment.