
Emergency Benefit
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Overview
An Emergency Benefit is available to people who are suffering hardship, are unable to earn enough income for themselves (and any family) and are ineligible to receive any other benefit.
In considering whether a client is eligible to receive an Emergency Benefit, the following factors are taken into account:
- why the client can't receive another benefit (eg age, medical requirements, residency requirements, job search requirements)
- whether the client meets the hardship criteria (ie low cash assets and no income or means of supporting themselves or a family)
- whether the client has contributed to their situation in any way (eg not looking for other work in the off season from their main employment)
- whether the client could change their position to ease their hardship (eg look for work, change the focus of their business).
Income and asset tests apply.
Trends in the number of clients receiving an Emergency Benefit
The number of Emergency Benefit recipients has decreased over the last two years (see table 3.56). This reflects a combination of an ongoing downward trend in numbers of working age clients receiving Emergency Benefits (resulting from changes in client circumstances) and the impact of a change from July 2007 in residency criteria to receive some other benefits.
Since 2003, the proportion of recipients who were working age has decreased from 46% to 32% (see table 3.56). Virtually all of the remainder have been aged 65 years or over, with numbers in this age group trending upward over recent years until the residency changes in the last year. Many clients receiving these benefits do so because they are not residentially qualified to receive other pensions or main benefits.
Between 2007 and 2008, the proportion of working age Emergency Benefit recipients who were aged 40-64 years decreased from 63% to 56% (see table 3.56). Since 2004, the proportion of these clients who had received their benefit for less than two years decreased slightly (from 67% to 63%) (see table 3.57). This reflects a slowing of grants of Emergency Benefits to working age people.
Table 3.56 Trends in the ages of clients receiving an Emergency Benefit
| Age of client at the end of June | 2004 Number | 2005 Number | 2006 Number | 2007 Number | 2008 Number |
|---|---|---|---|---|---|
| Working age clients receiving an Emergency Benefit1 | |||||
| 18-19 years | 151 | 116 | 119 | 107 | 123 |
| 20-24 years | 352 | 309 | 314 | 283 | 245 |
| 25-29 years | 368 | 335 | 317 | 273 | 265 |
| 30-34 years | 422 | 334 | 357 | 292 | 251 |
| 35-39 years | 450 | 368 | 343 | 301 | 267 |
| 40-44 years | 397 | 358 | 401 | 325 | 227 |
| 45-49 years | 446 | 386 | 421 | 334 | 215 |
| 50-54 years | 397 | 385 | 403 | 405 | 252 |
| 55-59 years | 412 | 398 | 430 | 448 | 288 |
| 60-64 years | 734 | 489 | 633 | 635 | 506 |
| Total working age clients | 4,129 | 3,478 | 3,738 | 3,403 | 2,639 |
| Other clients receiving an Emergency Benefit1 | |||||
| Total other clients | 4,818 | 5,505 | 5,958 | 5,995 | 5,636 |
| Total clients receiving an Emergency Benefit1 | |||||
| Total | 8,947 | 8,983 | 9,696 | 9,398 | 8,275 |
Note
- Numbers of clients in age groups recorded in SWIFTT as receiving an Emergency Benefit at the end of June.
Table 3.57 Trends in the length of current spells receiving an Emergency Benefit, for working age clients
| Length of current spell to the end of June | Working age clients receiving an Emergency Benefit1 | ||||
|---|---|---|---|---|---|
| 2004 Number | 2005 Number | 2006 Number | 2007 Number | 2008 Number | |
| Under 6 months | 1,389 | 1,120 | 1,225 | 1,047 | 783 |
| 6 months-2 years | 1,392 | 1,213 | 1,190 | 1,140 | 890 |
| 2-4 years | 767 | 653 | 758 | 714 | 540 |
| 4 years or over | 581 | 492 | 565 | 502 | 426 |
| Total | 4,129 | 3,478 | 3,738 | 3,403 | 2,639 |
Note
- Numbers of working age clients recorded in SWIFTT as receiving an Emergency Benefit at the end of June.
Trends in the proportion of working age people receiving an Emergency Benefit
Each year since 2004, less than 0.2% of all working age people in the New Zealand population have received an Emergency Benefit at the end of June, with a significantly higher proportion of 60-64 year olds than of younger people have done this (see figure 3.17).
figure 3.17 Trends in the proportion of working age people receiving an Emergency Benefit, by age

Note
- Proportion shows:
- number of clients in age group recorded in SWIFTT as receiving an Emergency Benefit at the end of June, divided by
- Statistics New Zealand final estimate of the resident population in age group at the end of June.
See table A3.13 for a summary of the SWIFTT data underlying figure 3.17
Trends in Emergency Benefits granted
The number of Emergency Benefits granted has decreased over the last two years (see table 3.58), with an accelerated decrease over the last year reflecting in part changes in residency criteria for entitlement to New Zealand Superannuation and to some main benefits. Since 2004/2005, around 80% of these benefits granted have been provided to working age clients. Virtually all of the remainder have been granted to clients aged 65 years or over.
Since 2004/2005, the proportion of working age clients granted Emergency Benefits who had received a benefit in the previous 12 months has decreased (from 53% to 45%) (see table 3.58).
Table 3.58 Trends in the length of periods since clients granted an Emergency Benefit last received any main benefit
| Period since client last received any main benefit | 2003/2004 Number | 2004/2005 Number | 2005/2006 Number | 2006/2007 Number | 2007/2008 Number |
|---|---|---|---|---|---|
| Number of Emergency Benefits granted to working age clients1 | |||||
| None (clients transferring from another benefit or district)2 | 1,843 | 1,337 | 1,386 | 1,142 | 723 |
| Under 6 months | 3,387 | 3,005 | 2,803 | 2,414 | 1,880 |
| 6-12 months | 918 | 1,044 | 1,065 | 896 | 667 |
| 12-18 months | 280 | 302 | 365 | 316 | 270 |
| 18 months-2 years | 223 | 259 | 304 | 280 | 212 |
| 2-4 years | 373 | 429 | 513 | 513 | 424 |
| Had not received a main benefit in previous four years | 1,353 | 1,193 | 1,467 | 1,454 | 1,505 |
| Total granted to working age clients | 8,377 | 7,569 | 7,903 | 7,015 | 5,681 |
| Number of Emergency Benefits granted to other clients1 | |||||
| Total granted to other clients | 1,523 | 1,946 | 1,824 | 1,575 | 1,531 |
| Total number of Emergency Benefits granted1 | |||||
| Total | 9,900 | 9,515 | 9,727 | 8,590 | 7,212 |
Notes
- Numbers of successful applications for Emergency Benefits recorded in SWIFTT in years ended June.
- Includes only a minority of transfers of benefits between districts. Most such transfers are accomplished without cancelling and re-granting benefits.
Trends in cancellations of Emergency Benefits
The number of Emergency Benefits cancelled decreased in the last year, after remaining relatively stable for the previous two years (see table 3.59). Since 2003/2004, the proportion of these cancellations which were by working age clients has decreased (from 87% to 77%). Of the remainder, virtually all have involved clients aged 65 years or over, with a majority of these clients cancelling their benefit because they left New Zealand or transferred to another pension or main benefit (usually to New Zealand Superannuation).
Forty-eight percent of the working age clients cancelling Emergency Benefits in 2007/2008 entered paid work, compared with 54% in 2006/2007 (see table 3.59). There was a corresponding rise in the proportion of these clients transferring to another benefit, pension or district (including those qualifying for New Zealand Superannuation) (from 22% to 29%).
Table 3.59 Trends in reasons for clients cancelling Emergency Benefits
| Reason for cancellation | 2003/2004 Number | 2004/2005 Number | 2005/2006 Number | 2006/2007 Number | 2007/2008 Number |
|---|---|---|---|---|---|
| Emergency Benefits cancelled by working age clients1 | |||||
| Obtained paid work2 | 3,280 | 3,859 | 3,814 | 3,974 | 3,100 |
| Transferred to another benefit, pension or district3,4 | 2,238 | 2,368 | 1,718 | 1,636 | 1,871 |
| Other2 | 2,691 | 2,193 | 1,925 | 1,688 | 1,497 |
| Total cancelled by working age clients | 8,209 | 8,420 | 7,457 | 7,298 | 6,468 |
| Emergency Benefits cancelled by working age clients1 | |||||
| Total cancelled by other clients | 1,222 | 1,357 | 1,461 | 1,692 | 1,906 |
| Total Emergency Benefits cancelled1 | |||||
| Total | 9,431 | 9,777 | 8,918 | 8,990 | 8,374 |
Notes
- Numbers of Emergency Benefit cancellations recorded in SWIFTT in years ended June.
- Due to recoding of reasons for cancelling main benefits, these figures may not reconcile with those published in pervious years.
- "Transferred to another benefit [or] pension" includes some transfers from main benefits to New Zealand Superannuation, including those previously shown as "Qualified for New Zealand Superannuation".
- "Transferred to another … district" represents cancellations undertaken so a client's benefit can be administered from a different Work and Income service centre. These changes may reflect a change of address by the client or an administrative decision by Work and Income. A majority of transfers of benefits between districts are completed without cancelling the client's benefit, and therefore are not included above.
