
Hardship assistance available as lump sums
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Overview
The hardship assistance available as lump sums consists of:
- Special Needs Grants
- Recoverable Assistance Programme payments
- benefit advances.
Eligibility for lump sum hardship assistance
Special Needs Grants
Special Needs Grants are one-off payments made to those who have an immediate or emergency need and who have no other way of paying to meet that need. Most Special Needs Grants are non-recoverable. Recoverable Special Needs Grants have to be repaid to Work and Income.
Special Needs Grants are available both to people who are receiving main benefits and to people who are not. Residency, income and cash asset tests apply.
As well as lump sums to meet a range of specific expenses, Special Needs Grants include re-establishment grants targeted at particular groups of clients. Clients who may be eligible for re-establishment grants include:
- released prisoners
- refugees
- sole parents who have been victims of domestic violence.
Recoverable Assistance Programme payments
The Recoverable Assistance Programme was introduced on 1 July 1996 to provide recoverable assistance to low-income earners not receiving main benefits. Any low-income earner may apply for assistance with immediate and essential expenses under the Recoverable Assistance Programme.
The Recoverable Assistance Programme was designed to replace most recoverable Special Needs Grants, which had previously been available to people who were not receiving benefits.
This programme provides non-taxable, interest-free recoverable financial assistance to non-beneficiaries, to enable them to meet essential immediate needs for specific items or services. Under this programme, clients may have access to Recoverable Assistance payments up to a maximum value of six weeks' worth of an Invalid's Benefit or the maximum amount allowed for specific cost categories.
In approving a payment under the Recoverable Assistance Programme, Work and Income staff must:
- consider whether such a payment would best meet the immediate need
- investigate other sources of assistance
- investigate the client's ability to repay the payment.
In order to receive these payments, clients must:
- meet income and cash asset tests
- be able to identify a particular immediate need for an essential item or service
- meet residency requirements.
Income and asset limits for qualification for a payment, and the maximum amounts available, vary according to the age and circumstances of the applicant (see table 4.37). In exceptional circumstances, clients may be granted a payment if their cash assets exceed the limit shown in this table.
Table 4.37 Income limits, cash asset limits and maximum payments for the Recoverable Assistance Programme (applicable from 1 April 2008)
| Client category | Cash asset limit1 | Income limit1,2 | Maximum payment1,2 |
|---|---|---|---|
| Single person 16-17 years | $921.08 | $21,877.44 | $1,117.68 |
| Single person 18 years or over | $921.08 | $25,144.08 | $1,381.14 |
| Married couple with or without children | $1,534.76 | $36,519.60 | $2,301.96 |
| Sole parent with one child | $1,534.76 | $30,510.48 | $1,814.40 |
| Sole parent with two or more children | $1,534.76 | $32,144.32 | $1,814.40 |
Notes
- Asset limits, income limits and maximum payments applicable from 1 April 2008.
- Income limits and maximum payments shown are gross of income tax.
Maximum payments apply under the Recoverable Assistance Programme for a number of purposes. The maximum payments applicable from 1 April 2008 are shown in table 4.38
Table 4.38 Maximum payments from the Recoverable Assistance Programme for specific purposes (applicable from 1 April 2008)
| Payment purpose | Status1 | Maximum Payment2 |
|---|---|---|
| Ambulance subscription fees | $200.00 | |
| Attendance at funerals and tangihanga | $200.00 | |
| Beds, chairs and Tables | $200.00 | |
| Bonds and rent | $600.00 | |
| Car repairs | $400.00 | |
| Car seats and safety helmets | $200.00 | |
| Clothing | Single client without children |
$150.00 |
Married without children |
$300.00 | |
Single or married with children |
$400.00 | |
| Dentures, glasses, contact lenses and hearing aids | $1,000.00 | |
| Drivers licence - renewals | Client aged under 75 years |
$44.30 |
Client aged 75-79 years |
$18.30 | |
Client aged 80 years or over |
$59.30 | |
| Drivers licences - new | Learner licence |
$79.00 |
Restricted Licence |
$88.20 | |
Full Licence |
$115.10 | |
| Electricity, gas or water | $200.00 | |
| Fire, loss or burglary | $1,000.00 | |
| Other emergency payments | $200.00 | |
| School exam fees | $200.00 | |
| School stationery | $200.00 | |
| School uniforms (for each dependent child) | $300.00 | |
| Telephone installation | $200.00 | |
| Tenancy tribunal fees | $20.00 | |
| Travel for stranded persons | $200.00 | |
| Washing machines and fridges | $400.00 |
Notes
- "Married" includes people who are married, living as married, or in a civil union.
- Maximum payments shown are applicable from 1 April 2008.
Benefit advances
Advance payments of main benefits enable benefit recipients to meet one-off immediate and essential needs that they can't meet from their regular income. The advance is recovered from subsequent payments of the benefit, or through ongoing repayments if the client ceases to receive a benefit.
Since 9 October 1995, benefit advances of up to six weeks' worth of the main benefit received have been available to all recipients of main benefits. At the same date, most recoverable Special Needs Grants provided to people receiving a main benefit were reclassified as benefit advances.
Trends in the use of lump sum hardship assistance
The annual number of payments of lump sum hardship assistance has increased in the last year, following decreases over the previous three years (see table 4.39). This increase was driven by an increase in the use of non-recoverable Special Needs Grants and by a smaller increase in payments under the Recoverable Assistance Programme. This increase reflects the impacts of a combination of slowing decreases in numbers receiving main benefits, and increased use of benefits such as Invalid's and carer's benefits, which may be received for some time.
Since 2003/2004, around 51% of the hardship assistance payments provided have been non-recoverable Special Needs Grants, while around 43% have been benefit advances (which are recoverable) (see table 4.39).
Table 4.39 Trends in the types of lump sum hardship assistance payments made
| Type of lump sum hardship assistance | 2003/2004 Number | 2004/2005 Number | 2005/2006 Number | 2006/2007 Number | 2007/2008 Number |
|---|---|---|---|---|---|
| Non-recoverable lump sum hardship assistance1 | |||||
| Special Needs Grants (non-recoverable) | 395,746 | 384,880 | 376,537 | 346,177 | 362,505 |
| Recoverable lump sum hardship assistance1 | |||||
| Special Needs Grants (recoverable) | 16,615 | 16,625 | 16,854 | 17,102 | 19,982 |
| Recoverable Assistance Programme | 16,797 | 21,022 | 23,347 | 24,495 | 28,315 |
| Benefit advances | 343,263 | 339,349 | 327,147 | 304,448 | 299,552 |
| Total recoverable assistance | 376,675 | 376,996 | 367,348 | 346,045 | 347,849 |
| All lump sum hardship assistance1 | |||||
| Total | 772,421 | 761,876 | 743,885 | 692,222 | 710,354 |
Note
- Numbers of lump sum hardship assistance payments recorded in SWIFTT in years ended June.
Trends in the use of Special Needs Grants and benefit advances
The combined number of Special Needs Grants and benefit advances has increased over the last year following decreases over the previous three years (see table 4.40). This increase reflects both patterns in use of benefits and increased use of hardship assistance among low-income families. Since 2003/2004, there have been decreases in the proportions of Special Needs Grants and benefit advances paid to recipients of unemployment-related benefits (from 20% to 10%), and a slight decrease in the proportion paid to recipients of carer's benefits (from 42% to 38%). There was a corresponding increase in the proportion paid to people receiving sickness-related benefits or Invalid's Benefits (from 25% to 33%). These changes reflect patterns in benefit use.
Table 4.40 Trends in the types of pension or main benefit paid to clients receiving Special Needs Grants or benefit advances
| Type of pension or main benefit paid when Special Needs Grant or benefit advance provided | Payments of Special Needs Grants or benefit advances1 | ||||
|---|---|---|---|---|---|
| 2003/2004 Number | 2004/2005 Number | 2005/2006 Number | 2006/2007 Number | 2007/2008 Number | |
| Unemployment-related benefits2 | 150,148 | 120,735 | 103,373 | 84,681 | 64,586 |
| Carer's benefits3 | 317,473 | 310,574 | 291,412 | 260,275 | 260,799 |
| Sickness-related benefits4 | 86,756 | 95,567 | 101,090 | 100,369 | 108,693 |
| Invalid's Benefit | 101,025 | 107,346 | 110,969 | 107,643 | 116,242 |
| Widow's Benefit | 7,549 | 7,060 | 5,928 | 5,096 | 5,193 |
| Transitional Retirement Benefit5 | 243 | 0 | 0 | 0 | 0 |
| Emergency Benefit | 10,445 | 10,030 | 10,164 | 9,460 | 8,408 |
| New Zealand Superannuation | 22,206 | 23,380 | 24,126 | 24,349 | 26,633 |
| Veteran's Pension | 240 | 327 | 317 | 352 | 335 |
| No pension or main benefit6 | 59,539 | 65,835 | 73,159 | 75,502 | 91,150 |
| Total | 755,624 | 740,854 | 720,538 | 667,727 | 682,039 |
Notes
- Numbers of Special Needs Grants and benefit advances recorded in SWIFTT in years ended June.
- Comprises Unemployment Benefits and Unemployment Benefits - Hardship paid to unemployed people and to trainees, and Independent Youth Benefits.
- Comprises Domestic Purposes Benefits - Sole Parent, Domestic Purposes Benefits - Care of Sick or Infirm, Domestic Purposes Benefits - Women Alone and Emergency Maintenance Allowances.
- Comprises Sickness Benefits and Sickness Benefits - Hardship.
- The phasing-out of this benefit was completed on 1 April 2004.
- Includes clients receiving an Orphan's Benefit or an Unsupported Child's Benefit.
The total annual value of Special Needs Grants and benefit advances provided each year has increased in the last year following decreases over the previous three years (see table 4.41). The increase in value of payments over the last year reflects a combination of growth in numbers of payments made and increases in the average payment made which were particularly evident among recipients who were receiving a pension or main benefit.
Since 2003/2004, between 42% and 45% of the annual value of Special Needs Grants and benefit advances has been provided to clients receiving carer's benefits (see table 4.41). Over the same period, the proportion provided to clients receiving sickness-related benefits or Invalid's Benefits has increased (from 24% to 32%), with a corresponding decrease in the proportion provided to clients receiving unemployment-related benefits. These changes reflect patterns in benefit use.
Table 4.41 Trends in the value of Special Needs Grants and benefit advances paid, by the type of pension or main benefit clients were receiving
| Type of pension or main benefit paid when Special Needs Grant or benefit advance was provided | Value of Special Needs Grants and benefit advances1,2 | ||||
|---|---|---|---|---|---|
| 2003/2004 Amount($000) | 2004/2005 Amount($000) | 2005/2006 Amount($000) | 2006/2007 Amount($000) | 2007/2008 Amount($000) | |
| Unemployment-related benefits3 | 27,529 | 22,434 | 19,610 | 16,487 | 13,073 |
| Carer's benefits4 | 67,474 | 66,749 | 65,106 | 61,556 | 64,476 |
| Sickness-related benefits5 | 16,345 | 18,264 | 19,768 | 20,518 | 22,701 |
| Invalid's Benefit | 20,484 | 21,837 | 23,112 | 23,219 | 25,898 |
| Widow's Benefit | 1,668 | 1,565 | 1,387 | 1,255 | 1,272 |
| Transitional Retirement Benefit6 | 61 | 0 | 0 | 0 | 0 |
| Emergency Benefit | 2,337 | 2,311 | 2,318 | 2,306 | 2,121 |
| New Zealand Superannuation | 6,177 | 6,423 | 7,056 | 7,489 | 8,536 |
| Veteran's Pension | 74 | 103 | 100 | 114 | 127 |
| No pension or main benefit7 | 9,292 | 10,222 | 11,280 | 12,018 | 14,680 |
| Total | 151,441 | 149,908 | 149,738 | 144,962 | 152,885 |
Notes
- Dollar value of Special Needs Grants and benefit advances recorded in SWIFTT in years ended June.
- Due to rounding, values provided may not add to totals shown.
- Comprises Unemployment Benefits and Unemployment Benefits - Hardship paid to unemployed people and to trainees, and Independent Youth Benefits.
- Comprises Domestic Purposes Benefits - Sole Parent, Domestic Purposes Benefits - Care of Sick or Infirm, Domestic Purposes Benefits - Women Alone and Emergency Maintenance Allowances.
- Comprises Sickness Benefits and Sickness Benefits - Hardship.
- The phasing-out of this benefit was completed on 1 April 2004.
- Includes clients receiving an Orphan's Benefit or an Unsupported Child's Benefit.
Between 40% and 42% of the Special Needs Grants and benefit advances since 2003/2004 have been provided to pay for food, while around 36% have been provided to assist in "other emergency situations" (see table 4.42). Over this period, however, assistance for "other emergency situations" has accounted for between 52% and 54% of the total value of Special Needs Grants and benefit advances each year, while food has accounted for around 18% of this amount. This reflects differences in the level of assistance provided for the respective purposes.
Table 4.42 Trends in the purpose of Special Needs Grants and benefit advances
| Purpose of Special Needs Grant or benefit advance | Number of Special Needs Grants and benefit advances1 | ||||
|---|---|---|---|---|---|
| 2003/2004 Number | 2004/2005 Number | 2005/2006 Number | 2006/2007 Number | 2007/2008 Number | |
| Advances | 9,883 | 9,398 | 8,250 | 7,546 | 8,040 |
| Disabled Civilian Amputee2 | 104 | 59 | 77 | 90 | 161 |
| Food | 302,260 | 299,739 | 297,485 | 272,514 | 285,460 |
| Funeral Grants | 23 | 27 | 15 | 12 | 17 |
| Health-related assistance | 14,955 | 15,752 | 14,781 | 13,727 | 14,629 |
| Home help payments2 | 13 | 16 | 15 | 12 | 42 |
| Live organ donors (income assistance) | 0 | 13 | 48 | 41 | 80 |
| Medical and associated costs | 94,390 | 89,518 | 87,361 | 83,629 | 82,822 |
| Other emergency situations | 274,081 | 270,154 | 262,328 | 245,339 | 248,273 |
| Payments for goods or services | 904 | 583 | 403 | 272 | 324 |
| People affected by benefit stand downs | 2,808 | 2,651 | 1,627 | 1,038 | 548 |
| Re-establishment accommodation element | 612 | 637 | 653 | 658 | 647 |
| Re-establishment grants | 11,077 | 11,073 | 11,558 | 12,036 | 11,480 |
| Rural sector (including Civil Defence Emergencies) | 267 | 289 | 9 | 6 | 240 |
| Sickness Benefit/Invalid's Benefit assessment travel | 220 | 192 | 234 | 179 | 100 |
| School education costs | 36,835 | 34,287 | 30,943 | 27,290 | 26,158 |
| Special Education Service3 | 16 | 0 | 0 | 0 | 0 |
| Teen payment | 0 | 0 | 5 | 0 | 3 |
| Terminal benefit arrears2 | 2565 | 2,139 | 770 | 5 | 0 |
| Transfer to New Zealand Superannuation | 626 | 592 | 554 | 417 | 166 |
| Urgent house repairs and maintenance | 3,978 | 3,704 | 3,374 | 2,883 | 2,787 |
| Youth transition | 7 | 31 | 48 | 33 | 62 |
| Total | 755,624 | 740,854 | 720,538 | 667,727 | 682,039 |
Notes
- Numbers of Special Needs Grants and benefit advances recorded in SWIFTT in years ended June.
- These items were created as Special Needs Grants but were later transferred to other payment codes. Table 4.44 and figure 4.16 below don't include expenditure on these items as Special Needs Grants expenditure.
- Transferred to other payment codes from July 2002.
Trends in use of the Recoverable Assistance Programme
Increases since 2003/2004 in the total value of Recoverable Assistance Programme payments made (see table 4.43) reflect increases in both the number of payments made and the average value of payments made.
Table 4.43 Trends in the total and average value of assistance provided under the Recoverable Assistance Programme
| Level of assistance under Recoverable Assistance Programme | Level of assistance provided under the Recoverable Assistance Programme | ||||
|---|---|---|---|---|---|
| 2003/2004 | 2004/2005 | 2005/2006 | 2006/2007 | 2007/2008 | |
| Amount ($000)1 | $ 5,375 | $ 6,837 | $ 7,907 | $ 8,909 | $11,024 |
| Number of payments2 | 16,797 | 21,022 | 23,347 | 24,495 | 28,315 |
| Average value per payment ($) | $320 | $325 | $339 | $364 | $389 |
Notes
- Total expenditure on Recoverable Assistance Programme payments in years ended June.
- Numbers of Recoverable Assistance Programme payments recorded in SWIFTT in years ended June.
Trends in expenditure on lump sum hardship assistance
Trends in expenditure on Special Needs Grants
Please note that the expenditure data in table 4.44 includes expenditure on recoverable Special Needs Grants that were:
- provided to recipients of main benefits prior to 9 October 1995
- subsequently reclassified as benefit advances.
Expenditure on Special Needs Grants has increased over the last two years, following a slight decrease in the previous year (see table 4.44). The accelerating increase in 2007/2008 reflects a rise in numbers of Special Needs Grants paid, as well as increased rates of payment which also led to the increase in 2006/2007.
Earlier changes in annual expenditure on Special Needs Grants (see table 4.44) reflect:
- increases between 1998/1999 and 1999/2000 in the number of grants provided, including assistance to students awaiting Student Allowances and to people who had made provision for possible disruption in the transition to the year 2000
- the declining real value of Family Income Assistance and of Accommodation Supplements prior to the implementation of the Working for Families package in October 2004
- demand for Special Needs Grants for food, which has remained at the levels reached during transition to the year 2000
- increased levels of other assistance to low-income families available since the implementation of Working for Families in October 2004.
Table 4.44 Trends in annual expenditure on Special Needs Grants
| Year ended June | Expenditure on Special Needs Grants1,2,3 ($m) |
|---|---|
| 1995/1996 | 58 |
| 1996/1997 | 40 |
| 1997/1998 | 39 |
| 1998/1999 | 40 |
| 1999/2000 | 44 |
| 2000/2001 | 46 |
| 2001/2002 | 47 |
| 2002/2003 | 48 |
| 2003/2004 | 50 |
| 2004/2005 | 50 |
| 2005/2006 | 44 |
| 2006/2007 | 46 |
| 2007/2008 | 56 |
Notes
- Expenditure on recoverable and non-recoverable Special Needs Grants in years ended June. These figures may differ from expenditure on these grants shown in other sources that are restricted to non-recoverable Special Needs Grants.
- Expenditure shown is smoothed using a two-month moving average. Special Needs Grants are not subject to taxation.
- Expenditure data in this table differs from, and should not be cited as, MSD's official measure of expenditure on financial assistance provided to clients.
Monthly expenditure on Special Needs Grants shows significant variation (see figure 4.16), reflecting variation in the number of grants made.
figure 4.16 Trends in monthly expenditure on Special Needs Grants

Notes
- Includes expenditure on recoverable and non-recoverable Special Needs Grants.
- Expenditure on Special Needs Grants is smoothed using a two-month moving average. Special Needs Grants are not subject to taxation.
- Expenditure data in this graph differs from, and should not be cited as, MSD's official measure of expenditure on financial assistance provided to clients.
Benefit advances and Recoverable Assistance Programme payments
Fluctuations in combined annual expenditure on benefit advances and Recoverable Assistance Programme payments over the last few years (see table 4.45), reflect in part a combination of decreased numbers of benefit advances, increased Recoverable Assistance Programmes, the level of assistance provided to those receiving these payments, and other types of assistance available. Decreases in benefit advances in turn reflect reductions in the number of clients receiving main benefits.
The levels of expenditure on benefit advances and Recoverable Assistance Programme payments during and after 1995/1996 (see table 4.45) reflect at least in part:
- the expanded availability of benefit advances from 9 October 1995
- increases in the numbers of clients receiving New Zealand Superannuation, sickness-related benefits or Invalid's Benefits
- decreases in the number of low-income working families seeking and receiving assistance from Work and Income, particularly following the implementation of the Working for Families package in October 2004.
Table 4.45 Trends in annual expenditure on benefit advances and Recoverable Assistance Programme payments
| Year ended June | Expenditure on benefit advances and Recoverable Assistance Programme payments ($m)1,2,3 |
|---|---|
| 1995/1996 | 82 |
| 1996/1997 | 88 |
| 1997/1998 | 81 |
| 1998/1999 | 75 |
| 1999/2000 | 79 |
| 2000/2001 | 87 |
| 2001/2002 | 91 |
| 2002/2003 | 103 |
| 2003/2004 | 106 |
| 2004/2005 | 107 |
| 2005/2006 | 109 |
| 2006/2007 | 108 |
| 2007/2008 | 113 |
Notes
- Expenditure on benefit advances and Recoverable Assistance Programme payments in years ended June.
- Expenditure has been smoothed using a two-month moving average. Benefit advances are not subject to taxation.
- Expenditure data in this table differs from, and should not be cited as, MSD's official measure of expenditure on financial assistance provided to clients.
Significant variation in monthly expenditure on benefit advances and Recoverable Assistance Programme payments (see figure 4.17) reflects seasonal variation in the number of benefit advances made.
figure 4.17 Trends in monthly expenditure on benefit advances and Recoverable Assistance Programme payments

Notes
- Expenditure on benefit advances and Recoverable Assistance Programme payments in years ended June.
- Expenditure has been smoothed using a two-month moving average. Benefit advances and Recoverable Assistance Programme payments are not subject to taxation.
- Expenditure data in this graph differs from, and should not be cited as, MSD's official measure of expenditure on financial assistance provided to clients.
