Case management initiatives targeted to job seekers

During the 2003/2004 financial year, a number of initiatives were introduced that changed the way Work and Income case managers deal with registered job seekers. During the 2005/2006 year, these initiatives were superseded by the nationwide phased introduction of the Job Search Service.

These initiatives aimed to help a number of groups of Work and Income clients, including:

• the very long-term unemployed
• mature job seekers
• people living in rural and remote locations
• sole parents
• people with disabilities
• long-term Sickness Benefit and Invalid's Benefit recipients
• youth
• people who have been made redundant.

For further information on these initiatives, see The Statistical Report for the year ended June 2006