Statement of Intent 2006 - Forecast Output Performance StatementsVote: Child, Youth and Family Services
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For the year ending 30 June 2007
Output Expense: Adoption Services
Description
This output expense includes the provision of services, incorporating education, assessment, reporting, counselling, and mediation, to all people who are party to adoption related matters, past or present.
Scope
The scope of this output expense includes:
- manage the adoption process for the placement of New Zealand children in New Zealand
- manage the adoption process where international parties are involved and exercise the Chief Executive’s responsibilities as central authority under the Adoption (Intercountry) Act 1997
- respond to requests for information to the parties of previous adoptions.
| 2004/2005 Result | Performance measures | Standard 2005/2006 | Standard 2006/2007 |
|---|---|---|---|
| 1,009 | QuantityNumber of applications received under the Adult Adoption Information Act 1985: | 880-920 | 980-1,020 |
| 418 | Number of assessments of adoptive parents completed: | 450-480 | 450-480 |
| 211 | Number of post-placement reports written:1 | 180-200 | 200-210 |
| 97.6% | QualityPercentage of prospective adoptive parents evaluating the education programme as achieving its objectives: | 90% | 95% |
Departmental output expense
Adoption Services
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 8,471 | 8,471 | 8,390 |
| Department | 32 | 32 | 32 |
| Other | |||
| Total Revenue | 8,503 | 8,503 | 8,422 |
| Total Expense | 8,503 | 8,503 | 8,422 |
| Net Surplus/(Deficit) | - | - | - |
Output Expense: Care and Protection Services
Description
This output expense includes the provision of services, both statutory and informal, that protect and assist children and young people who are in need of care and protection.
Scope
The scope of this output expense includes:
- the notification, investigation, and assessment of reports about children and young people at risk of physical, sexual, or emotional abuse, neglect, self-harm, or behavioural difficulties
- the management of casework where Child, Youth and Family intervenes to achieve care and protection outcomes
- the coordination of Care and Protection Family Group Conferences
- support for families to improve their capacity to meet their care, control, and support responsibilities
- the provision of care in the nature of foster care and residential services
- the provision of resolution services to assist achieving care and protection needs
- the improvement of life outcomes of the children, young people and families involved.
This output expense also includes the provision of services to support other statutory responsibilities of the Chief Executive such as reports provided to the Family Court under the Care of Children Act 2004.
Performance Information
| 2004/2005 Result | Performance measures | Standard 2005/2006 | Standard 2006/2007 |
|---|---|---|---|
| 53,097 | QuantityNumber of intake notifications received by Child, Youth and Family:2 | 51,500-59,700 | 71,400-78,910 3 |
| 43,460 | Number of intake notifications that require further action (FARs): | 42,900-49,850 | 52,300-57,800 |
| 5,422 | Number of care and protection Family Group Conferences:4 | 5,150-6,000 | 7,080-7,830 |
| 4,853 | Number of children and young people in care and protection care placements at any time during the year (as measured at the end of each month): | 4,700-5,250 | 4,900-5,400 |
| 14,335 | Number of children and young people in receipt of a care and protection social work intervention | 13,750-16,000 | 17,630-19,480 |
| TimelinessResponse to notificationsNotifications allocated to a social worker for investigation within timeframes: | |||
| 97.8% | Critical - within 24 hours | 95%-100% | 95%-100%5 |
| 95.9% | Very Urgent - within 48 hours | 95%-100% | 90%-95% |
| Action taken at sites by a social worker to establish the immediate safety of the child or young person, and to confirm the response time and further action required, within timeframes: | |||
| 51% | Urgent - within 7 days | 50%-85% | 50%-85%6 |
| 62.4% | Low Urgent - within 28 days | 50%-85% | 50%-85% |
| 58.7% | Investigations will be completed in a timely manner7 | 70% in 90 days if FAR received is less than 48,050. 70% in 120 days if FAR is 48,050 or more | 70% in 90 days |
Professional Quality Assurance measures for care and protection services outputs
Child, Youth and Family Services will be reviewing the professional quality assurance measures during 2006/2007. Progress on the development of these measures will be included in the quarterly reports to the Minister in 2006/2007, with a revised set of measures in place for incorporation in the Statement of Intent 2007/2007.
Departmental Output Expense
Care and Protection Services
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 276,639 | 276,639 | 291,126 |
| Department | 847 | 847 | 622 |
| Other | 1,799 | 1,799 | 1,799 |
| Total Revenue | 279,285 | 279,285 | 293,547 |
| Total Expense | 279,285 | 279,285 | 293,547 |
| Net Surplus/(Deficit) | - | - | - |
Output Expense: Development and Funding of Community Services
p>Description
This output expense includes services for the management of Government funding of community-based social and welfare services. It includes: community services planning; working with the community sector and other government agencies to develop service frameworks for community-based social services; provider development; quality assurance processes to ensure service providers meet quality standards; and the management of service provider funding agreements.
Performance Information
| 2004/2005 Result | Performance measures | Standard 2005/2006 | Standard 2006/2007 |
|---|---|---|---|
| 1,141 | QuantityNumber of approval assessments completed: | 900-1,200 | 900-1,200 |
| New measure in 2005/2006 | Number of multi-year funding agreements in effect this year (from 1 July 2006):8 | 140-180 | 200-250 |
| 1,233 | Number of new or renewed funding agreements negotiated this year:9 | 1,025-1,240 | 950-1,100 |
| New measure in 2006/2007 | Quality and TimelinessAll funding agreements will have their provider monitoring reports reviewed and assessed at least once per year for contract compliance: | New measure in 2006/2007 |
100% |
| 100% | All providers contracted under the Children, Young Persons and their Families Act 1989 will be assessed at least once every two years against Child, Youth and Family Approval Standards:10 | 100% | 100% |
Departmental Output Expense
Development and Funding of Community services
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 7,737 | 7,737 | 7,650 |
| Department | 49 | 49 | 49 |
| Other | |||
| Total Revenue | 7,786 | 7,786 | 7,699 |
| Total Expense | 7,786 | 7,786 | 7,699 |
| Net Surplus/(Deficit) | - | - | - |
Output Expense: Policy Advice and Ministerial Servicing
Description
This output expense includes the provision of advice, research, evaluation, and development of policies relating to the provision, or contracting, of social and welfare services for children, young people and their families.
Scope
In particular, advice will be provided on:
- adoption services
- care and protection services
- development and funding of community services
- prevention services
- youth justice services.
This output expense also includes the provision of Ministerial servicing and support to assist the Associate Minister for Social Development and Employment (Child, Youth and Family) and other Ministers to discharge their obligations to Parliament.
Performance Information
| 2004/2005 Result | Performance measures | Standard 2005/2006 | Standard 2006/2007 |
|---|---|---|---|
| 1,019 | QuantityNumber of Ministerials (Ministerial correspondence and Ministerial OIA requests) responded to:11 | 840-1,040 | 500-550 |
| New measure in 2006/07 | Number of Parliamentary Questions responded to:12 | New measure in 2006/07 | 400-450 |
| 372 | Number of reports (including policy, operational and briefing reports) provided to the Minister:13 | 350-575 | 350-500 |
| 86.5% | TimelinessPercentage of replies to Ministerial Correspondence responded to by agreed timeframes: | 95% | 95% |
| 95.8% | Percentage of replies to Parliamentary Questions responded to by agreed timeframes: | 100% | 100% |
| 77.5% | Percentage of replies to Official Information Act 1982 requests responded to within statutory timeframes:14 | 100% | 100% |
| New measure in 2005/06 | Percentage of reports (including policy, operational and briefing reports) delivered to the Minister byagreed timeframes:15 | 100% | 100% |
| 93.5% | QualityPercentage of Ministerial drafts provided for the Minister's signature where error could reasonably have been avoided: | 95% | 95% |
| Overall satisfaction rating: Good | The Minister will be formally requested to indicate his/her level of satisfaction with the overall quality of the outputs produced:16 | As assessed by the Ministers satisfaction and demonstrated in a quarterly survey | 95% of reports assessed by the Minister will achieve a 3 or above quality rating17 |
Departmental Output Expense
Policy Advice and Ministerial Servicing
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 5,531 | 5,531 | 4,586 |
| Department | 49 | 49 | 49 |
| Other | |||
| Total Revenue | 5,580 | 5,580 | 4,635 |
| Total Expense | 5,580 | 5,580 | 4,635 |
| Net Surplus/(Deficit) | |||
Output Expense: Prevention Services
Description
This output expense covers the provision of education and advice services for the prevention of child abuse and neglect, and the promotion of the wellbeing of children, young people and their families. It includes activities to promote and support stronger communities, including public education programmes that aim to promote the importance of child and family wellbeing.
Performance Information
| 2004/2005 Result | Performance measures | Standard 20052006 | Standard 2006/2007 |
|---|---|---|---|
| Everyday Communities has been closely monitored and evaluated in each participating community and final reports are available on request. Monitoring of the public's attitudes has shown an upwards trend by individuals and groups who see themselves as integral to preventing child abuse, neglect and family violence in their community. | Quality and TimelinessIn those communities in which the Everyday Communities Programme is run, there is increased awareness of child abuse and neglect: | Increase in awareness as measured by monitoring at the end of each phase of the programme | Increase in awareness as measured by monitoring at the end of each phase of the programme18 |
Departmental Output Expense
Prevention Services
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 5,400 | 5,400 | 5,402 |
| Department | 590 | 590 | 590 |
| Other | 13 | 13 | 13 |
| Total Revenue | 6,003 | 6,003 | 6,005 |
| Total Expense | 6,003 | 6,003 | 6,005 |
| Net Surplus/(Deficit) | - | ||
Output Expense: Youth Justice Services
Description
This output expense provides services to those children and young people who come under Part IV of the Children, Young Persons and Their Families Act 1989. It includes social work and other services to manage and resolve offending behaviour by children and young people, by providing assessment, support, programmes, containment and care of young offenders.
The output expense also includes community rehabilitation programmes, the provision of youth justice residential facilities, the Criminal Justice Unit, and the provision of services to assist families to exercise their care and control responsibilities.
Performance Information
| 2004/2005Result | Performance measures | Standard 2005/2006 | Standard 2006/2007 |
|---|---|---|---|
| 8,153 | QuantityNumber of referrals for youth justice FGCs received: | 8,500-9,400 | 9,290-10,270 |
| New measure in 2005/2006 | Number of referrals for youth justice FGCs accepted: | 7,250-8,000 | 9,240-10,210 |
| 7,654 | Number of youth justice Family Group Conferences:19 | 7,800-8,650 | 9,460-10,450 |
| 153 | Number of young people in placement or detention (as measured at the end of each month): | 155-180 | 150-180 |
| 3,148 | Number of individual children and young people in receipt of a youth justice social work intervention: | 2,900-3,250 | 3,550-3,920 |
| 96.9% | TimelinessYouth justice FGCs are convened within statutory timeframes:20 | 100% | 100% |
| New measure in 2005/2006 | Youth justice FGCs are held within statutory timeframes:21 | 100% | 100% |
Professional Quality Assurance measures for youth justice services outputs
Child, Youth and Family Services will be reviewing the professional quality assurance measures during 2006/2007. Progress on the development of these measures will be include din the quarterly reports to the Minister in 2006/2007, with a revised set of measures in place for incorporation in the Statement of Intent 2007/2008.
Departmental Output Expense
Youth Justice Services
| FINANCIAL PERFORMANCE | 2005/2006 | 2006/2007 | |
|---|---|---|---|
| (Figures are GST exclusive) | Budgeted $000 | Estimated Actual $000 | Budgeted $000 |
| Revenue | |||
| Crown | 83,303 | 83,303 | 82,614 |
| Department | 332 | 332 | 332 |
| Other | |||
| Total Revenue | 83,635 | 83,635 | 82,946 |
| Total Expense | 83,635 | 83,635 | 82,946 |
| Net Surplus/(Deficit) | - | ||
1 Applies to inter-country adoptions only.
2 Intake notifications are also known as ‘client notifications’. A client notification is created for every client identified as being at risk of child abuse, neglect or insecurity of care in families where a concern is expressed to Child, Youth and Family. This total will be greater than either the number of children and young people notified to Child, Youth and Family or the number of concerns expressed to Child, Youth and Family.
3 Refer to Managing Current and Forecast Demand, p143 and Responses to Demand External Review, p122
4 Performance measure modified from “Number of care and protection FGCs: Held, Reconvened, Reviewed”. Total includes all FGCs Held, Reconvened or Reviewed.
5 Giving a range for expected performance recognises practice reality associated with responding to Critical and Very Urgent notifications. While the intent is to respond to every notification within the timeframes, this may not always be achievable for reasons outside Child, Youth and Family’s control. For example, the practice reality is that case participants may prevent or frustrate, either intentionally or not, contact by the social worker.
6 Child, Youth and Family has a goal of responding to 85% of Urgent and Low Urgent notifications within the timeframes specified. Using a range recognises uncertainty in the volume of demand, and an emphasis on ensuring that resources are allocated along the service continuum, and not solely focussed on intake processes. In addition, spikes in demand (either national or in response to local conditions) combined with the difficulties in increasing capacity over a short period of time can impact on the timeliness of response.
7 This performance measure focuses social work activity on the achievement of an outcome to a notification. Reporting captures the length of time to complete an investigation from allocation to assessment decision.
8 Includes all low/medium and high funding agreements that are to be negotiated this year.
9 Includes all low/medium and high funding agreements that are to be negotiated this year.
10 This covers all providers contracted under s.396 and s.403 of the CYP&F Act 1989 who are classified as high or medium risk providers.
11 Modified from: “Number of Ministerials (Ministerial correspondence and Parliamentary Questions) responded to”.
12 Modified from: “Number of policy papers/formal reports and briefing notes provided to the Minister”.
13 Modified from: “Number of policy papers/formal reports and briefing notes provided to the Minister”.
14 Modified from: “Percentage of replies to Official Information Act 1982 requests and Privacy Act 1993 requests responded to within statutory timeframes”.
15 Modified from: “Policy, research and evaluation advice will be delivered to the Minister as appropriate, within negotiated deadlines”.
16 Quality characteristics:
Purpose: The aims of the paper have been clearly stated and answer the questions the Minister/report recipient has set; the problem the paper is addressing has been clearly stated.
Context: The context for the report is fully and accurately explained and all relevant background information is concisely included.
Logic: The assumptions behind the advice are explicit, the argument is logical and supported by facts.
Accuracy: The facts in the paper are accurate and all material facts have been included.
Options: An adequate range of options has been presented and each is assessed for benefits, costs and consequences to the government, the community and Child, Youth and Family clients.
Consultation: There is evidence of adequate consultation with interested parties and possible objections to proposals have been identified.
Practicality: The problems of implementation, technical feasibility, timing and consistency with other policies have been considered.
Presentation: The format is appropriate to the intended audience (Cabinet Office, Minister, Chief Executive, Executive Committee or internal Child, Youth and Family). The material is effectively and concisely summarised, has short sentences in plain English and is free from spelling or grammatical errors.
Outcome implications: The paper identifies how the proposed policy will impact on outcomes sought by the government or Child, Youth and Family.
Recommendations: The recommendations stand alone and provide a summary of the key points in the report, are in a logical order and set out clearly and unambiguously all the decisions needed. Each recommendation is supported by statements in the body of the paper.
18 Each programme goes through four phases. A benchmark is established at the beginning of the programme and at the end of each phase.
19 Performance measure modified from “Number of youth justice FGCs: Held, Reconvened, Reviewed”. Total includes all FGCs Held, Reconvened or Reviewed.
20 Section 249 of the Children, Young Persons and their Families Act 1989 requires FGCs to be convened within 7, 14 or 21 days. While we aim to achieve this 100% of the time, it may not always be achievable due to the difficulty in getting family members together within tight timeframes and weekends and public holidays.
21 Section 249 of the Children, Young Persons and their Families Act 1989 requires FGCs to be completed within seven days or one month after being convened, unless there are special reasons why a longer period is required.
