Chief Executive's review
A review by the Chief Executive is the second step in the CYF formal complaints process.
If your complaint has been considered by Child, Youth and Family and you are not satisfied with the outcome, you can apply to the Ministry of Social Development for a review of your complaint by the Chief Executive.
The review of the complaint is undertaken by the Chief Executive's Advisory Panel. The Panel provides advice to the Chief Executive who then makes the final decision. The Panel is made up of three people who do not work for Child, Youth and Family and have not been involved in the case.
You can apply for a CE review by writing to:
The National Manager
Review Secretariat
Ministry of Social Development
PO Box 1556
Wellington 6140
If you are not satisfied with the outcome of the Chief Executive's review
There are other organisations outside of the Ministry of Social Development you can choose to contact such as:
Call: +64 4 931 2650
Call: +64 4 471 1410
The panel members
John Angus (Panel Chair)
Michael Wintringham (Alternate Panel Chair)
Jacky Renouf (Panel Member)
Wheturangi Walsh-Tapiata (Panel Member)
