Our organisational structure

We have structured our organisation so our work is aligned with the outcomes in our Statement of Intent. Our structure enables us to focus on Ministry-wide strategic issues while delivering the services that support and invest in people, families and communities. Our Policy and Service Delivery Clusters are enabled by our Corporate, Governance and Risk Cluster.

Eight Deputy Chief Executives report to the Chief Executive.

Policy Cluster

Social Policy and Knowledge (SPK) Group

Welfare Reform (WR) Group;
Employment Skills and Income Support (ESIS);
Child, Family and Community Policy (CFCP);
Youth Policy (YP) Group;
Older People's and International Policy (OPIP);
Centre for Social Research and Evaluation (CSRE);
Policy Governance and Operations (PGO);
Social Sector Strategy (SSS).

Service Delivery Cluster

Work and Income

11 Regional Offices;
141 Service Centres, and
5 Contact Centres

Students, Seniors and Integrity Services

Studylink;
Senior Services including Community Services Card;
International Services;
Benefit Integrity Services.

Child, Youth and Family

4 Regional Offices;
52 Site Centres from which services are delivered;
12 Service Centres that manage each Site Centre;
3 Specialist Service units;
8 Residences that provide a secure environment for children and young people in youth justice or care and protection.

Family and Community Services

4 Regional Offices

Corporate Governance and Risk Cluster

People, Capability and Resources

Human Resources;
Finance;
Information Technology.

Corporate and Governance

Planning, Performance and Governance;
Communications;
Legal Services;
Ministerial and Executive Services;
Client Advocacy and Review;
Information Services.